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Astrology readings require hours of deep research to determine accurate information for you, the client. The type of thorough research that even AI gets wrong! As such, it is a huge help to your astrologer if you can provide as much background and information prior to your reading as possible.

It is essential that you provide all the birth data requested for your reading. If, for example, you do not know your birth time, a reading CAN be conducted, however it will lack the accuracy of a reading with a birthtime. Please understand that by not providing the all the birth data requested, your reading will be limited and the information given will be less accurate.

My sessions are all about you and your energetic astrology chart. What I offer you is a professional reading of that energy, known as divination, through the ancient art of astrology.  All forms of divination are methods of 'tuning in' to the divine realm, its expression and communication through the natural world around us in many forms. Other forms of divination include palmistry, tea and coffee readings, tarot and oracle cards, and omen recognition, to name a few. I am passionate about these arts and may use them in your session.

As such, I do make predictions in my readings, HOWEVER, PLEASE ensure you read the following question: 'What is the surfing metaphor and why do I need to know it' and all Guiding Star disclaimers and refund policies before making a booking with me. 

Life gets busy, hiccups happen and events occur that are often out of our control. If you need to cancel your appointment you can do so up to 24 hours before the session time and I will refund your money.

Any cancellation within 24 hours of the session will not be eligible for a refund, as research and work on your chart will have already been undertaken, as per the Guiding Star Refund Policy. 

Similarly, there are no refunds provided for missed appointments. 

An astrology forecast is a lot like a surf report that tells you what to expect from the ocean waves - except in the case of astrology, we work with waves of astronomical energy!

An astrology session will tell you what energetic waves are unfolding, and how you can work best with that energy to get the most out of life.

Keep in mind that how you choose to work with the energy is always up to you - for example, the surf report might tell you that the waves are going to be great, but have you spent the time to learn how to catch them and be the best surfer you can be?

Truly 'in tune' people know that there are a number of factors influencing the outcome of any form of divination, like astrology. These include, but are not limited to:

• Your own personal karma 

• The karma of any other people involved in your questions 

• Your free will and ability to chose the course of your life 

• Personal talent, willpower, diligence and stamina

• How much you have prepared, or healed your soul for the next phase of your life 

Therefore, while an astrologer can predict the energetic waves that are unfolding, even the world's best astrologers and divinators can only offer 70% accuracy in their specific predictions - the rest is up to you and your soul's journey. It is so important that you realize and embrace this concept before your sessions. 

Knowing your astrology forecast and being prepared is always more helpful than not knowing and simply floundering around in the energetic surf!

Refunds will only be considered PRIOR to your participation in a session, and on a case by case basis up to 24 hours before your service. Request for a refund 24 hours or less prior to your session, or once you have participated in a session, is not permitted according the to Refund and Return Policy of Guiding Star Astrology.

Refunds will not be given for missed appointments. 

Whatever you chose to do with the information discussed in a session is entirely up to you and at your discretion.
By Australian Law, Guiding Star Astrology is required to state that all astrological services are for entertainment purposes only, and therefore, any predictions made are considered to be for your entertainment only. You have complete choice and free will with regard to how you use this information. Guiding Star Astrology and Kesenya Moore absolve all responsibility for the choices you make in your life, and for the recommendations made in any session.

1. Privacy & Confidentiality

Everything you share with me during a session will be treated with the utmost respect and confidentiality. I will not disclose or share your personal information or the content of our conversations without your express permission, except if required by law.

2. Nature of Astrology & Predictions

Astrology offers symbolic insight and guidance, and while I may share themes, trends or predictions, these are possibilities — not guarantees. Life is full of free will, and you remain the author of your own path.

3. Purpose of Our Work Together

My role is to offer you insight, reflection, and encouragement to support your self-understanding and growth. Astrology is not a substitute for medical, psychological, financial, or legal advice, and I encourage you to consult appropriate professionals for those matters.

4. Personal Responsibility

Your choices and actions following our session are always your own. While I offer my best interpretation and support, I cannot be responsible for outcomes resulting from decisions you make after our time together.

5. Mutual Understanding

By booking or attending a session, you acknowledge that you’ve read and understood these points, and you enter into our time together with openness, respect, and a willingness to explore.

6. Refund Policy

Package purchases and single sessions are non-refundable once the first session (or single session) has taken place. If you need to reschedule, you may do so with at least 24 hours’ notice. Unused package sessions must be taken within a year of purchase, unless otherwise agreed.